if your deposit is not paid before the batch is closed, your order will not be submitted.
this is non-negotiable.
(we're sorry we have to be so strict about this but in our first batch we submitted orders and paid out of our own pockets for shoes for customers who promised they'd bank in later. we gave them the benefit of the doubt and what do we get? pairs of shoes that we've paid for but are not getting paid back for.)

As of 08/09/09, we will honour our lowest price policy for current prices only.
ie. blogshop A has a promotion and is offering lower prices until 09/09/09. if you place your order with us after that date, we will not be able to honour the lower price.
Thank you.

1. RM100 deposit is to be banked into our account within 2 days of placing your order before the closing date of your batch for your order to be confirmed.

2. the prices of all shoes include shipping costs, insurance, handling fees, duty and customs taxes as well as sales taxes.

3. once payment has been made, cancellations are not allowed.

4. please allow up to 4 weeks for delivery of your item. your patience is greatly appreciated.

5. shoes will be shipped out to you within 2 days of us receiving them.

6. our suppliers shoes are in high demand and can be sold out within a day or two. in this case, your full payment will be refunded to you.

7. goods sold are not refundable or exchangable.

8. we will not be held responsible for any loss or damages incurred during shipping.

9. prices may vary between batches if our suppliers are having a sale or clearing their stock.

10. we will honour our lowest price policy for every single one of our shoe designs as long as the blogshop with the lower price is also a pre-order from the USA.